Scooter Warranty

Freedom Mobility Scooters Gold Coast Warranty

 

All Freedom Mobility Scooters are manufactured to the highest level of standards found anywhere in the world. Our products are backed by our manufacturer’s warranty.

Purchase the unit from Freedom Mobility Scooters Gold Coast, or one of our authorised dealers around Australia and operate according to the instructions set in the owners manual and the product will be covered as outlined within the warranty disclosure. If you believe yo have a genuine warranty claim, please contact us on 07 5580 1130.

TWO -YEAR LIMITED WARRANTY (Excluding Golf Buggies and Titan scooters which have a One Year limited Warranty)

For Two years from the date of purchase, the manufacturer will repair or replace at their discretion to the original purchaser, free of charge, any part, or electronic component, found upon examination by us, or one of our authorised dealer to be defective in material and/or workmanship.

The warranty will also cover all the structural frame components, including fork, platform and frame.

Warranty service can be performed by Freedom Mobility Scooters Gold Coast. Do not return faulty parts to us, without prior consent. All Warranty Repairs will be carried out either at the customers residence, or in our workshop, at not charge to the customer. All non Warranty Repairs will have a service call fee attached. Please call our office to confirm or to book in a Repair on 07 5580 1130.

Any Repairs be it Warranty, or non Warranty, outside the local area may incur a service call out fee. To find out more please call us on 07 5580 1130.

WARRANTY EXCLUSIONS
  1. ABS plastic shrouds and footrest covers ( wear and tear items are not warranted)
  2. Batteries (the battery manufacturer provides a twelve-month limited warranty).
  3. Golf Buggies have a Warranty period of Twelve Months.
  4. Tires and tire tubes (wear and tear items are not warranted).
  5. In the event of an increase in the operational noise level, the warranty does not apply as this is usually occurs as a result abusive and excessive strain on the scooter.
  6. Brake pads/Brake wear are a fair wear and tear item and not warranted.
  7. Repairs and/or modifications made to any part of the scooter without prior consent from the manufacturer.
  8. Circumstances beyond the control of the manufacturer.
  9. Damaged caused by: battery fluid spillage, abuse, misuse, accident, or negligence, improper operation, maintenance, or storage, commercial use or other than normal.
  10. Labour, service calls, shipping, and other charges incurred for repair of the products.
Guarantee is not ensured with the problems caused by the following:
  1. Do not operate according to the manual.
  2. Do not get maintenance from the specified dealers.
  3. Do not use the components or parts made by our corporation.
  4. Modify the unit or its part without authorization.
  5. The warranty has expired.
  6. Incidents caused by uncontrollable factors such as typhoon, floods, fire, earthquake or war.

PLEASE CALL US ON 07 5580 1130 BEFORE ATTEMPTING ANY REPAIRS!

Freedom Mobility Scooters offer a limited two year warranty on our complete range of Freedom Mobility Scooters and Tzora mobility scooters. Our Meteor Golf Buggy has a twelve month limited warranty. For all Warranty issues please contact our Head Office, or authorised representative prior to attempting any repairs. please note any repairs carried out by an unauthorised person will immediately void Warranty.